During the summer of 2024 LNPLC was trialing new AI scribe software that will reduce the administrative burden on clinicians, allowing them to spend more time with clients, improve communication, reduce wait times, and reduce stress. This all adds up to a better experience for our patients. This trial was supported by our regional Ontario Health Team Noojmawing Sookatagaing so that we can share our experience with other healthcare organizations and assist with faster access to care across the District of Thunder Bay.
In September, 2024 LNPLC partnered with Scribeberry to implement this dictation assistance in appointments regularly. For more information about this software and our digital improvements please contact the clinic.
As of April 1, 2024, telephone reminders will no longer be provided except for program offerings. Lakehead NPLC has implemented a secure messaging portal called Medeo which will offer email reminders 24 hours prior to appointments, allow faster communications to complete forms, inform negative test results, and other information initiatives. If you are unsure if the email is legitimate please see the following information on how to setup your Medeo account or watch this video.
Medeo Patient – Get me Started
How do I View a Secure Message?
